1. Introduction
These Terms & Conditions ("Terms") form a legally binding agreement between you ("you", "the Client") and Growcapitalfx ("we", "us", "our"). They apply to your use of our website, client area, trading platforms and all related services (together, the "Services").
By registering for an account or using the Services you confirm that you have read, understood and accept these Terms, together with our KYC & AML Policy, Privacy Policy and Risk Warning, which form part of this agreement.
2. Eligibility
- You must be at least 18 years old, or the age of legal majority in your country of residence if higher.
- You must have the legal capacity to enter into a binding agreement.
- You must not be resident in a jurisdiction where our Services are restricted or where their use would be contrary to local law or regulation.
- You are responsible for ensuring that your use of the Services complies with the laws of your country.
3. Account Opening
To open a trading account you must complete our registration form and successfully pass our identity verification process described in the KYC & AML Policy. You agree that all information you provide is true, accurate, current and complete, and you will notify us promptly of any change.
We may, at our sole discretion, decline an application or request additional documentation at any time. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
4. Our Services
We provide execution-only trading in Contracts for Difference (CFDs) on Forex, Gold and other Commodities, Global Indices, Stocks and Cryptocurrencies. We do not provide personal investment, tax or legal advice. Any market commentary, analysis or educational material is general in nature and does not take into account your objectives, financial situation or needs.
5. Risk Disclosure
Past performance is not a reliable indicator of future results. Market conditions such as gaps, slippage, low liquidity and high volatility may cause orders to be executed at prices different from those requested.
6. Deposits & Withdrawals
- Deposits must be made from a payment method held in your own name. Third-party payments are not accepted.
- Withdrawals are processed to the original funding method where possible, and only after your account has been fully verified.
- We may request additional documents before processing a withdrawal to meet our anti-money-laundering obligations.
- Client funds are held in segregated accounts, separate from our own operating funds.
- Processing times depend on the payment method and may be affected by third-party banks or payment providers.
7. Orders & Execution
All orders are placed at your own risk. We will use reasonable endeavours to execute your orders promptly at the best available price. We are not liable for losses arising from platform interruptions, internet outages, third-party data feeds or events outside our reasonable control.
If a trade is executed at a price that is clearly erroneous due to a technical or pricing error, we reserve the right to correct or cancel that trade.
8. Margin & Leverage
You must maintain sufficient margin in your account to support your open positions at all times. If your margin level falls below the required stop-out level, some or all of your positions may be closed automatically without prior notice. Leverage limits vary by instrument and account type and may be changed at our discretion.
All accounts benefit from negative balance protection, meaning you cannot lose more than the funds held in your trading account.
9. Promotions
Any credit bonuses, rebates, cashback or other promotions are subject to their own specific terms, which will be made available at the time of the offer. We may withdraw or amend any promotion at any time, and may remove promotional credit where we reasonably suspect abuse.
10. Prohibited Activity
You agree not to:
- Use the Services for money laundering, terrorist financing or any other unlawful purpose.
- Exploit pricing errors, latency or system weaknesses (including arbitrage abuse).
- Open multiple accounts to abuse promotions, or share your account with any other person.
- Provide false, misleading or forged information or documents.
- Interfere with, reverse-engineer or attempt to gain unauthorised access to our systems.
If we reasonably believe you have engaged in prohibited activity, we may suspend your account, cancel affected trades and withhold related profits.
11. Fees & Charges
Spreads, commissions, swap (overnight financing) charges and any other applicable fees are published on our website and in the trading platform for each account type. You are responsible for any taxes due on your trading activity.
12. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential losses, loss of profits or loss of opportunity arising from your use of the Services. Nothing in these Terms excludes liability that cannot be excluded by law.
13. Termination
You may close your account at any time by contacting our support team, provided you have no open positions or outstanding obligations. We may suspend or close your account with notice, or immediately where required by law or where you breach these Terms. Any remaining balance, less amounts owed to us, will be returned to you.
14. Changes to These Terms
We may update these Terms from time to time. The latest version will always be published on this page with its "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of the jurisdiction in which Growcapitalfx is incorporated, and any dispute will be subject to the exclusive jurisdiction of its courts, unless otherwise required by applicable law.
16. Contact Us
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Phone: +44 7832 618928 or +44 7853 702118
- Or use our contact form.